FAQs

Are your products authentic?

Absolutely. All of our products are carefully sourced from reputable partners and selected to meet our quality and authenticity standards. We offer only genuine products we trust and proudly stand behind.

Are your products dermatologically tested?

Yes. Our products are developed and tested in accordance with recognized dermatological standards. Detailed testing information can be found on each product’s description page.

How long does shipping take?

Orders are meticulously prepared and dispatched within 1–3 business days. Once shipped, you will receive a confirmation email with tracking details to follow your delivery seamlessly.

What is your return and exchange policy?

We offer a 14-day return or exchange period for unused products in their original, unopened packaging. Our customer care team is always available to assist you with a smooth and refined return experience.